Siemens Power Corporation provides power generation services in over one hundred locations across the globe. Their work includes maintaining tool inventories across multiple tool facilities throughout the Americas, as well as the assembly, shipping, and tracking of individual tools and tool “kits”, used on-site for the maintenance and repair of hydro-electric and gas turbines. They are also responsible for the associated billing for these tools. The current tracking mechanisms were woefully inadequate, resulting in an annual loss of tools totaling well over $1 million. Rare Medium was engaged to build a comprehensive web-enabled tool inventory, ordering, shipping, tracking, assessment and billing system.
Through extensive user research and business analysis, Rare Medium helped Siemens Westinghouse Power Corporation create and integrate a standardized business process across their tool facilities. This helps Siemens improve productivity and individual accountability and decrease errors across the enterprise, thus meeting their goal to reduce inventory loss and damage.
Rare Medium built an enterprise Web-based tool control and tracking intranet system based on open architecture standards that provided authorized personnel with full visibility into their tool inventories. This system also allows customers to place job orders via the Web and view the status of their order and relevant shipments through fulfillment to the job site.
